911NOW includes three key tools that will help residents get the assistance and information they need now: SMART911, SWIFT911, and TEXTto911.
“As the number of individuals who want to live in Denver increases, so too does the demand on our emergency response system. As our city continues to grow, we must also enhance our response system to meet our residents’ needs in a great way, and that is what 911NOW aims to do.”
Together, these three tools will help Denver’s first responders save time and save lives.
SMART911 – Be smart about your safety
Over 90% of calls made to 911 come from mobile phones. While mobile phones can be an important public safety tool, they can also create unique challenges for emergency responders.
When you dial 911 from a mobile phone, the 911 call taker has very little information to help you – only your phone number and a very general sense of your location.
Denver’s solution is Smart911.
SWIFT911 – Reaching the community in seconds
Swift911 is Denver’s high‐speed Emergency Notification System that alerts residents to emergency situations like police activity, severe storm warnings, road closures, water problems and evacuations that are occurring in their area.
You decide how you want to be notified. Alerts can be received via telephone, mobile phone, email and text message. You can add multiple phone numbers and choose the order in which alerts are received – cell phone A 1st, cell phone B 2nd, land line 3rd, etc.
TEXTto911 – Call if you can, Text if you must
Text911 supports residents who are deaf, hard of hearing or speech impaired. It can also be used when residents are:
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